Since 2001, eSecuritel has provided wireless carriers, retailers and dealers with customized cell phone and device insurance programs that boost retailer revenue and enable sales teams to focus on selling, instead of servicing handsets. It became a subsidiary of Brightstar Corp. in April 2011.

Global Services

eSecuritel’s replacement programs address every stage of the handset life cycle including buyer’s remorse, in-warranty, handset protection programs (both three and five peril) and extended warranty. Offerings can even be integrated with special retention programs ensuring your best customers are never without a phone.

Customers Served

More than 45 customers and 2 million subscribers in the United States and Canada

Quick Facts About eSecuritel:

• Offers programs to cover the entire range of phone and device life-cycle, from buyer's remorse to out-of-warranty

• Provides flexible fulfillment options for insurance claims, including in-store phone replacements and direct mail phone replacements
• Provides web-based interfaces for program enrollments
• Offers insurance programs for both pre-paid and post-paid customer bases